User Data Deletion

Last updated: February 14, 2026

1. Your Right to Deletion

At Answer Key Systems, we respect your right to control your personal data. You may request the deletion of your account and all associated data at any time. This right applies under the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.

2. How to Request Data Deletion

You can request deletion of your data through any of the following methods:

  • In-App: Navigate to your Account Settings and select "Delete Account"
  • Email: Send a request to support@answerkeysystems.com with the subject line "Data Deletion Request"
  • Third-Party Login: If you connected your account via a third-party service (e.g., Facebook, Instagram), you can also initiate a deletion request through that platform's settings

3. What Data Is Deleted

When you request data deletion, we will permanently remove:

  • Your account profile and authentication credentials
  • Personal information (name, email, profile details)
  • Usage data and activity logs associated with your account
  • Content you created within the platform
  • Third-party access tokens and integration data
  • Communication records and support history

4. Data Retention Exceptions

Certain data may be retained after a deletion request in the following limited circumstances:

  • Legal obligations: Data required to comply with tax, accounting, or regulatory requirements
  • Fraud prevention: Records necessary to prevent fraud or enforce our terms of service
  • Aggregated data: Anonymized, non-identifiable data used for analytics and service improvement

Any retained data will be securely stored and used only for the specific purposes described above.

5. Deletion Timeline

We process data deletion requests within 30 days of receipt. You will receive an email confirmation once your data has been permanently deleted. During the processing period, your account will be deactivated and inaccessible.

6. Third-Party Data

If you connected third-party services (such as Facebook or Instagram) to your AKS account, we will delete all data obtained from those services upon your request. Note that we cannot delete data stored by the third-party services themselves — you will need to manage that data directly through those platforms.

7. Contact Us

If you have questions about data deletion or need assistance with your request, please contact us:

Answer Key Systems
Email: support@answerkeysystems.com